Link for Ideal Remote Support (When Requested by a Support Technician)
Product Help and How To
Frequently Asked Questions
Video Demonstrations
Release Notes - 8.9.1
Ideal Customer Blog
Hardware/Software Purchase Inquiry
Price List Inquiry
Configuration Instructions
Ideal Recommended Maintenance
Hours: Mon-Fri, 7am-6pm & Sat, 8am-1pm CST
Customize reports using Report Designer
Import Work Order Codes or Labor Rates
Ideal 9.0 is now available! This release focuses on improving efficiency in the Sales and Service departments, includes new interfaces and also addresses several bug fixes.
• See what's new and sign up for our upcoming webinar
• Reboot Your Server Before Running Ideal Updates
• Who is my Ideal Account Manager?
• Family Center Farm & Home Discusses Growing with Technology
We encourage using this section and the Product Help and How To in the Resource Center for answers on specific topics.
Topics currently coming in as tickets for the Support Department
• Using the Dashboard
• How to save your default to Print-and-Email invoices
• How to find customers who have not been in for awhile
• How to reconnect the Partsmart interface to Ideal
• How to subscribe/unsubscribe to EDN/Econnect
• Examples how to customize reports with Report Designer
• How to run a PO Rec based on Sales History
• How to find the Top Selling Products
• How to customize Email and Text messages to my customers
• How to install a Price List
• ***Click here to view ALL Popular Topics***