Customers today expect a certain experience when they walk into a dealership. Join us for a webinar with an OPE dealership expert Bob Clements who will share the importance of creating a “unique” experience in your dealership and how to use that experience to improve profits and build loyalty with customers.
During this free webinar, you will learn:
- The biggest mistakes dealers make in Service, Parts and Sales that affect their profits.
- How to negotiate on wholegood sales with special service packages.
- How to cater to your bigger customers to build loyalty.
When: 2pm ET on Wednesday, March 19, 2014
Duration: 1 hour
What you need to participate: This is an online session. All you need is a computer, headset (or phone) and internet connection!