Submit Support Request

Please submit your support request in the form below and provide as much information as possible to describe the issue.

Alternatively, you can contact Ideal Support by phone, or submit a ticket directly from the software’s Welcome Page:

Ideal Support is available from 7:00 a.m. to 6:00 p.m. (CT) Monday – Friday and 8:00 a.m. to 1:00 p.m. (CT) on Saturday.