14 Nov
Special Thanks to Everyone Who Joined the 2017 Ideal Training Seminar: Check Out the Photos!

Weโ€™d like to thank everyone who attended our 4-day Training Seminar in Cedar Rapids this year. Weโ€™ve had 68 customers join us from across 22 states and provinces, and itโ€™s been a lot of fun having you all here!   Check out our photos of the event: Special Thanks to All the Presenters Weโ€™d like to thank our guest speaker Bob Clements for his incredible presentation, along with the following […]

17 Apr
Measuring the Right Metrics in Your Parts Department

Key Metrics to Track โ€‹Itโ€™s no secret that the better you are at managing key metrics in your dealership, the more efficient and profitable you will be.ย  When preparing for your busy season, one area youโ€™ll want to analyze and develop key metrics for is your parts department. โ€‹Having the right parts and quantities in stock, the right people in place to sell parts effectively, and boosting the value of […]

17 Apr
How to Stay Busy and Remain Profitable During Off-Season

1.ย Encourage customers to have their equipment serviced now. Compile a list of customers who have purchased units from you during the previous season and create mail merges in your Dealer Management System inviting them to have their equipment serviced.   โ€œI sent out 3,500 letters to customers that bought equipment from me in the last seven years. I used Idealโ€™s mail merge to create the letter and the list. The […]

13 Apr
5 Ways to Generate Significant Profits in Your Service Department

Increasing Profits in Your Service Department Now that youโ€™ve made the commitment to โ€œwowingโ€ your customers with ways to improve their initial impression and overall customer experience, itโ€™s time to start making some serious profits on what keeps your customers coming back to your business in the first place, and thatโ€™s your service department. Download the full guide >> 1. Bump up price margins on parts that get applied to […]

13 Apr
4 Tips to Make Your Service Employees More Efficient & Profitable

Get More Out of Your Techs โ€‹Since your service employees hold so much value in the overall success of your business, itโ€™s important that they operate at a high level of performance. โ€‹With the help of dealership expert Bob Clements, here are 4 tips for keeping your employees more efficient and profitable. Download the full guide >> 1. Anyone in your dealership should be able to answer questions We all […]

13 Apr
7 Dealer-Proven ways to Create the Best Customer Experience

โ€œWowโ€ Customers into Doing Business with You As a dealer who has increased competition with the growing trend of Internet, creating the best possible experience has never been more important.ย  Here are 7 proven ways to create the best customer experience and breed customer loyalty into your dealership. Download the full guide >> 1.ย Maintain a clean and organized dealership We all know that first impressions can mean everything. Thatโ€™s why […]

13 Apr
Creating Metrics in Your Service Department

Key Metrics to Track Everything in business revolves around numbers and each department in your business is unique with what numbers you measure. One department dealers tend to struggle with getting the most profitability out of is their service department. Dealers tend to look at profitability in service as the measurement of dollars being sold which, in reality, isnโ€™t the case. Dealership expert Bob Clements defines profitability in service as […]

02 Mar
Postseason Guide to Evaluating Your Departments

Reviewing Dealership Performance โ€‹Once your busy season winds down and you find a little time to breathe, itโ€™s time to start reviewing several key metrics and processes in your dealership. โ€‹With the help of dealership expert Bob Clements, weโ€™ve come up with an effective plan to evaluate your departments during your postseason. โ€‹A good dealer management system can be your best employee when it comes to this aspect of your […]

02 Mar
Postseason Guide to Evaluating Your People

How did I do? Your employees are the highest cost you have in your business so once your busy season starts to slow down, youโ€™re going to want to take a look at your entire staff and evaluate each individual performance. Whether itโ€™s a service, parts, or sales manager, evaluate how they did and if they are the right person to take you into next year. With the help of […]

15 Feb
Best Practices for Effective Inventory Counting

If youโ€™re reading this, thereโ€™s a good chance you view your inventory as a love-hate relationship. You love the fact that the merchandise you carry makes you money, but hate the fact itโ€™s something you constantly have to monitor. Letโ€™s face it, you have other things in your business to focus on, and quite frankly would rather spend time on. So it tends to be one of the first things […]