September’s Ideal Training Seminar proved to be Ideal’s best yet! We were pleased to welcome 56 attendees from 37 businesses in 21 different states for the three-day event at The Hotel at Kirkwood in Cedar Rapids, IA.
“I had never been to anything like this so I wasn’t sure what to expect. It taught me a lot about the system and Ideal,” said Tara Hampton of Bi-Lo Sales & Service in Ocala, FL. “Just stepping through the program from start to finish has taught me so many short cuts. You have a great staff that’s very knowledgeable and ready to assist in any way they can. Kirkwood was a great place for the seminar. It was very nice and easy to get to. The food was fabulous and the area was bright and cheerful.”
Ideal’s Lead Trainer Dave Baumgarten presented the majority of material to Ideal users and was accompanied by a supporting cast that included Support Manager Renee Hiemstra, Trainer Troy Simon, Lead AP/GL Trainer Nicole Lindsey, Support Representative Jami Jaspering, Account Manager Brian Mohr, Director of Product Management Mario Britz and General Manager Sean Raynor. Each covered specific areas of Ideal and provided attendees with a wealth of information from different perspectives.
“Dave is incredibly knowledgeable on the Ideal system,” said Dale Golden of Midwest Equipment in Peoria, IL. “He was patient with questions and had an answer for everything. He was also very efficient with the amount of time he had. I didn’t realize how many features the program had until I visited the seminar. It’s a great way to meet others that use the software and it helps clear up a lot of questions.”
“We are purchasing the AP and GL modules and I wanted to get a feel for the software,” said Tom Oswald of Sylvania Mower Center in Sylvania, OH. “Nicole did a good job of presenting the accounting information and sold me on the software.”
“Jami is a lot like Nicole. They both did a great job helping us ‘newer’ dealers and we walked away with a few really good tips and tricks to make our life easier,” said Tanya Kistner of Eau Claire Lawn Equipment in Eau Claire, WI. “We really like the direction the programmers are going and would love to get more familiar with the mobile app. We love the idea of connecting our website to Ideal for selling parts and pricing inventory. Overall, I just love meeting the employees and knowing the future plans and direction of the company. It gives us positive feelings that we have made the right choice in Ideal.”
In addition to the Ideal staff, dealership expert Bob Clements was also on hand to speak to dealers about key metrics they should be analyzing in their business.
“I had not heard of Bob before and he threw some great ideas that I am planning on implementing into our business,” added Tara Hampton.
As a whole, attendees saw the value of attending an annual training seminar and were left with invaluable information that they can take home to their dealership.
“This seminar is a must for Ideal users,” added Tom Oswald. “I need to send my employees for the modules that pertain to them.”
“The tips we have learned will easily pay for the cost of the seminar within the next month and there is no price that can be put on the decrease in frustration we will feel now,” added Tanya Kistner. “Each seminar we attend, we get more and more comfortable with the program.
Ideal thanks all who attended and is pleased to announce the date for the 2016 seminar. Based on feedback from this year, we’ve decided to extend the seminar to four days. Next year’s event will take place Monday, September 26th through Thursday, September 29th at The Hotel at Kirkwood in Cedar Rapids, IA. Additional details, including registration information, will be available in the upcoming months. Stay tuned!