Last month’s Ideal Training Seminar was one of our best to date and the attendees agree. This year, 53 attendees from 36 businesses in 17 different states/provinces made the trip to our home base in Cedar Rapids, IA, for the three-day event.
“I feel like I got everything I expected and much more,” said Rebekah Oliver of The Power Shop in Centralia, WA. “It was great to meet the people at Ideal and get to know some of them. I have a better understanding of how the Ideal software works and how all the pieces function together. I also have a better understanding of how to get my future questions and problems answered.”
Ideal’s Lead Trainer Dave Baumgarten presented the majority of the information which included teaching attendees advanced usages in service, accounts receivable, reports, pricing, purchasing, floor planning, and much more.
“Dave is just awesome!” said Jeff Shoemaker of Schultz Power Equipment in Beloit, WI. “The amount of knowledge he has and the way he presents it is first class.”
Mixed in with Dave’s presentation was a session from Dealership Consultant, Bob Clements, on what metrics you should be measuring in your dealership. Clements opened attendees’ eyes to important areas they should be analyzing in their dealership and Dave showed the group how to track that information in Ideal.
“This seminar is what any Ideal user should attend,” said Larry DeLong of Triple D Equipment, Inc. in DeLand, FL. “I went to the three-day course. I learned a lot and I loved it. It was great to interact with other Ideal customers, see Bob Clements, stay at The Hotel at Kirkwood, and meet the Ideal team members. I give everything my trademark, oh yeah!”
New to this year’s seminar was an AP/GL boot camp that was presented by Ideal AP/GL trainer, Nicole Lindsey. Attendees were able to get more detailed information on Ideal’s accounting module as well as interact with other users and exchange best practices.
“We have spoken to Nicole in the past and she is an absolute wealth of information,” said Jeff Pucci of Rice’s Outdoor Power in Bradenton, FL. “She has always helped us every time we called and ended the conversation with no questions left open. It was great to meet her in person and cover more advanced material.”
Overall, attendees left with a wealth of new knowledge they could take back to their dealership. They also appreciated being able to meet most members of the Ideal staff, as well as other users.”
“I learned about some critical reports that I had not been using,” said Jeff Nicholson of P&P Small Engines in Des Moines, IA. “Everyone did a great job. All of the staff was excellent and it’s easy to see they like their jobs and have great customer service skills.”
“This was my second year attending and I plan on attending every year from here on out,” said Jerod Ames of The Family Center Farm & Home in Harrisonville, MO. “It is important to attend because there is so much to the software that you either forget, or you may not even know about. I’ve adapted to using the software at pretty good rate, but I know that we are not using it to its full potential. I do know now, however, that we are on the right track.”
Ideal thanks all attendees who were able to join us this year and looks forward to seeing more customers at future training events. Future dates and times have yet to be determined. As soon as they do become available, they will first be announced on the Ideal Welcome Page.