Interview with Dareck Makowski of Golf Cars of Arizona on Business Expansion and Adding Computerization to the Dealership
When Dareck Makowski, owner of Golf Cars of Arizona, bought the business, he knew he had some work to do. The previous owners left the dealership with no computerization and a bad reputation throughout the community. Through some renovations, promoting the new ownership and implementing Ideal as its dealer management system, the three-store business has added a fourth satellite location and is benefiting from a 20% per year growth.
We spoke with Dareck to find out how he’s been able to grow the business.
Ideal: How did you get involved with Golf Cars of Arizona and what changes have you made to make it a successful business?
Dareck: “We bought the business in April of 2012 with three locations. Nothing was computerized. There was no database and service was booked on recipe cards. I came into this business from the HVAC industry, and we had a program that I thought was the best one we worked with called Successware. And Ideal has far exceeded my expectations. It’s a software program that’s actually better and easier to use than Successware ever was.
We opened our fourth location last December. I call it a satellite sales office in a small town. Since I took over the company, we’re doing about 20% growth every year.”