31 Jul
Ideal’s Trainers Emphasize that Profitability will be the Focal Point of this Year’s Seminar

Ideal users who attend this year’s Ideal Training Seminar can expect to learn more in-depth usages of Ideal when it comes to monitoring success and boosting profitability in your business. We recently sat down with our presenters, Dave Baumgarten, Nicole Lindsey, and Bob Clements, to discuss the upcoming agenda and each shared what they want dealers to take away from their presentations. “This year I plan on using a different […]

20 Jul
Dealership Profitability Expert Bob Clements will Speak at Ideal’s Fall Training Seminar

Ideal is pleased to announce that dealership expert Bob Clements will host a best practice session at our upcoming Ideal Software Training Seminar. The seminar will take place on Monday, September 21st through Wednesday, September 23rd at The Hotel at Kirkwood in Cedar Rapids, IA. Bob is president of Bob Clements International (http://www.bobclements.com), the industry leader in helping OPE, Ag and Powersports dealerships improve profitability and efficiency. He will host a […]

15 Jul
Ideal Mobile App Users: Please Read This Information Carefully!

We are excited to announce the release of updated Ideal Mobile App to the Android and iOS stores on Monday, July 20, 2015. This updated version contains a number of new features including live access to Ideal for your Service Technicians and ability to take payments on Work orders. Click here to get more information on Ideal Mobile App’s capabilities and benefits. In anticipation of this release, we request you follow […]

04 Jun
Attention Mobile App Users: Do Not Upgrade to Android 5 – Lollipop

We’d like to remind all Android users to please hold off on updating their Android devices to Android 5 – Lollipop, which is currently not supported by the Ideal Mobile App. Updating will cause functionality issues with the Mobile App that cannot be reversed. We plan to update the Ideal Mobile App to support Android 5 as part of our July 2015 summer release, and we will notify you as […]

28 May
Ideal Welcomes Niral Vora to its Innovations Team

Ideal is pleased to announce the hire of Niral Vora as its Innovations Manager. Niral comes to Ideal with several years of experience in technology-based product development and digital marketing. He has worked with industry verticals such as retail, banking, international logistics and the government. One of his biggest achievements to date is helping uncover opportunities in digital, such as the development of a product price comparison tool for a […]

19 May
Note: Ideal will be Closed on Monday, May 25th for Memorial Day

This is just a friendly reminder to all our users that Ideal will be closed on Monday, May 25, for Memorial Day. Support will operate on its regular hours Saturday from 8 a.m.-1 p.m. (CT) and will be back at the regular time of 7 a.m. (CT) on Tuesday, May 26. All of us at Ideal hope you have a great Memorial Day Weekend!

13 May
Support Advice: How to Unsubscribe and Re-subscribe in EDN/EConnect

The Ideal Support Department receives several calls about connectivity issues with EDN/EConnect. Many of these calls can be solved by unsubscribing and re-subscribing the vendor on SnapOn’s Subscription site. Here are steps on how to do so: 1. There is one computer in your network that has the Ideal Assistant or EDI interface.  It looks like an Ideal icon that is in your taskbar.  Right-click it and click on Subscribe.  […]

14 Apr
Free Profitability Webinar Headlined by Guest Panelist Bob Clements
Improve your margins webinar

Ideal invites you to a free webinar where dealership expert, Bob Clements will headline a panel discussion on dealership profitability with special guests Jeff Nicholson of P & P Small Engines, and Ideal’s Lead Software Trainer, Dave Baumgarten. The webinar entitled “Improve Your Margins without Losing Your Customers” will take place on Tuesday, May 5th at 1 p.m. (ET). Click here to learn more.

02 Apr
Did You Know? You Can Run a Report to View Warranty Expiration Dates

We recently had a customer ask if he could run a report to show warranty expiration dates so he could market to his customers who had equipment with warranties that were close to expiration. You can do this in the Ideal system by adding the Warr Exp Date field to the Wholegoods List Report using the Report Designer. Here’s how: 1) Click on the Products toolbar button, at the top […]