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Dealership Management
Article: 5 Signs You Have Outgrown Your Current System
Find out why “one size fits all” systems are ineffective when it comes to:
- Inventory checks and management
- Shop management and labor efficiency tracking
- Part number management and warranty claim reconciliation
Webinar: How to Generate Instant Income
You will learn how to:
- Tweak your Service department to generate more cash
- Lower business overhead and streamline your Parts department to reduce losses
- Use your business management system to add valuable dollars to your bottom line
Postseason Guide to Evaluating Your People
The guide will:
- Help you evaluate your team effectively.
- Give you a list of questions to ask when evaluating employees in different departments.
- Show you different types of employees and how each has a different level of effectiveness.
Postseason Guide to Evaluating Your Departments
This guide will:
- Help you evaluate your dealership performance effectively.
- Give you a list of metrics to review in Service, Parts and Sales at the end of a busy season.
- Provide you with metrics to evaluate your dealership on an ongoing basis.
Webinar: Maximizing Postseason Profitability
You will:
- Learn the value of setting your seasonal minimums and maximums for your parts department.
- Understand the importance of burning off parts inventory to take advantage of preseason orders from your manufacturers.
- Realize the importance of evaluating your pricing strategies for both service and parts
Article: 5 Questions Dealers are Asking About EMV
This article highlights:
- What is EMV?
- What’s the big picture in terms of how payment technology is changing?
- What do I have to do as a dealer?
Webinar: Improve Your Margins without Losing Your Customers
You will learn about three simple ways to add more net profit to the dealership without sacrificing your customers in the process.
Guide: How to Create the Best Customer Experience
This guide will cover:
- The “Wal-Mart” method to pricing that will help you generate more sales and profitability.
- Advice on how to label your products to create the right impression.
- Tips for making your showroom engaging & interactive.
Checklist: How to Evaluate Dealership Software
This checklist will:
- Help you understand all the features you need to effectively manage your business.
- Allow you to compare various Dealer Management Software products on a level playing field.
- Help you choose the right software for your dealership!
Guide: Grow Profits Fast – Dealers Guide to Success
This guide will:
- A simple way to keep the right merchandise on your shelves.
- 6 ways to improve quality in your service department.
- The secret to increasing profit margins.
Webinar: Change the Experience and Improve Your Profits
You will learn:
- The biggest mistakes dealers make in Service, Parts and Sales that affect their profits.
- How to negotiate on wholegood sales with special service packages.
- How to cater to your bigger customers to build loyalty.
Guide: 10 Tips for Staying Busy During Off-Season
When the busy season winds down, it’s time to start thinking about how to stay occupied and keep your business flowing during your slow season.
Download this free eBook to find out how you can improve your business and cash flow during the slow season.
Parts and Service
Guide: Measuring the Right Metrics in Your Service Department
This guide will show you how to:
- Determine your Recovery Rate.
- Measure and boost your Tech Efficiency.
- Increase your customer satisfaction by accurately measuring your Average Completion Time.
Guide: Measuring the Right Metrics in Your Parts Department
This guide will help you:
- Determine your inventory fill rate.
- Boost your transaction time by having your fastest moving parts handy.
- Increase your average transaction value.
Guide: 5 Ways to Generate Significant Profits in Your Service Department
This guide will cover:
- How to properly bump up price margins on parts that get applied to work orders.
- Tips for setting up diagnostics policies.
- Mistakes dealers make when underestimating labor times and costs.
Guide: 4 Tips for Making Your Techs More Efficient and Profitable
This guide will show you how to:
- Keep your techs operating with an 85% recovery time or higher
- Reduce the amount of non-billable activities for your technicians
- Turn your software into a “go-to” person
Webinar: Manage Parts by The Numbers
You will learn:
- Why it’s important to know your numbers.
- The key metrics you need to measure in order to most effectively manage your parts department.
- How to use your reports to take your dealership to the next level of profitability.
Inventory
Guide: How to Establish Inventory Goals That Work
This guide will show you:
- How to keep your Parts Manager accountable for your inventory.
- Metrics you can use to set inventory turn goals and min/max levels.
- Strategies on planning for the future
Guide: Get Rid of Dead Inventory and Organize for Profitability
This guide will show you:
- Ways to eliminate dead inventory and minimize future losses.
- Tips on ordering the right amount of goods to avoid overspending.
- How to organize stock to improve worker productivity.
Guide: Best Practices for Effective Inventory Counting
This guide will show you:
- Effective methods to help you conduct an inventory count.
- How to prepare your employees for inventory counting.
- The difference between an annual physical count vs cycle counting.
Webinar: Control Your Inventory Once and for All
You will learn about:
- Discovering the biggest inventory mistakes many dealers make.
- Reducing your dealership’s inventory in Parts, Whole Goods and Service Department.
- Calculating and maintaining optimal stocking levels.
