Cedar Rapids, IA, October 13, 2020 – Ideal Computer Systems, a leading industry-specific dealership software vendor in North America, is pleased to announce TargetCRM, an automated sales and marketing platform designed to help dealers turn their one-time customers into repeat buyers, all year round.
Using TargetCRM, dealers can automatically survey their customers after every sale and repair to measure customer loyalty and satisfaction by department, at each location. They can then:
- Refer happy customers to Google and Facebook, where they can leave positive reviews, so dealers can stand out with the highest rating and highest number of reviews.
- Connect with happy customers via targeted text and email promotions, using data like distance, purchase history, category and so on.
TargetCRM also makes it easy for dealers to engage customers via text messaging, which is the way most of them want to be engaged, eliminating phone tag and reducing voicemails (potentially, by 80% or more).
We love TargetCRM,” said Brandon Crawford from ATS Outdoors. “Thanks to it, we now have a ton of positive online reviews. Almost 30 of them. We all want good reviews, but occasionally you’re going to get a bad one. What TargetCRM does is that it takes that bad review and notifies you immediately of the dissatisfied customer, so you can go and fix the problem. It’s an opportunity to turn bad reviews into positive ones.”
If you are looking to get more leads and sell more all year round, without necessarily adding people, you have got to try this app,” said Tim Berman, the Innovation Manager at Ideal.
To learn more about Ideal TargetCRM and all its benefits, be sure to visit this page.
About Ideal Computer Systems
Many dealers struggle to manage their dealership having to use multiple systems and often duplicating the data. Ideal gives dealers all the tools they need to manage each aspect of their business in one, easy-to-use software – backed up by 30+ years of industry experience.
With an all-in-one software, dealers are able to automate processes, gain control of their dealership and have peace of mind. To learn more about Ideal, visit: www.idealcomputersystems.com.