Dealer Resource Center

See How Dealerships Like Yours Are Growing with Ideal Computer Systems.

Turning the Page: Inside Freedom Outdoor’s Move from Paper to Digital with IDEAL

At Freedom Outdoors Inc., trust, support, and integrity form the foundation of everything they do. Serving the people of Arkansas with trusted brands like LS Tractor,.

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How IDEAL Helped Outdoor Energy LLC Streamline Operations and Gain Control

Based in Reedsburg, Wisconsin, Outdoor Energy LLC has been serving the power equipment needs of homeowners, farmers, and professionals since 2008. Known for their strong work.

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How Dunlap Lawn & Garden Uses TargetCRM to Stay Connected and Keep Customers Coming Back

Formed in 1970, Dunlap Lawn & Garden has been proudly family-owned for three generations. Known for their extensive inventory, friendly service, and commitment to keeping customers'.

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How TargetWeb Helped Dunlap Lawn & Garden Put Real-Time Inventory in Customers’ Hands

Dunlap Lawn & Garden has been family-owned and operated since 1970, serving their community with an extensive inventory, hands-on service, and a commitment to keeping equipment.

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How Mow Power Turned Simple Text Messages into Shop-Wide Efficiency Gains 

Founded in 1996, Mow Power has established itself as Arizona’s East Valley’s premier supplier of equipment rentals, repairs, and sales. Over the years, the dealership has.

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How ProParts Direct Became the Go-To Source for Hard-to-Find Parts Using Parts Locator

In 2007, two long-standing dealerships came together to form what is now Turf Depot, which operates three locations across New England and serves professional landscapers through.

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How Mountainland Supply Company Uses IDEAL & TargetCRM to Boost Customer Engagement & Online Reviews 

Mountainland Supply Company has come a long way since its beginnings in 1947. What started as a single location in downtown Provo, Utah, has grown into.

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How Walker’s Small Engine Runs Their Dealership From Anywhere with Ideal Cloud

In early 2019, Suzanne Walker and her husband, Larry, took a leap of faith. They saw an opportunity to bring quality outdoor power equipment and reliable.

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How Arbor Tech Supply Transformed Payment Workflows with TargetPay

Michael Wintermyer founded Arbor Tech Supply in 2008 with a clear vision: provide professionals and homeowners with quality tools, arboricultural education, and exceptional customer service. Building.

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How Brown Enterprises Simplified Accounting and Reduced Errors with TargetPay

For over two decades, Brown Enterprises, Inc. has been the go-to destination for outdoor power equipment, rentals, and exceptional customer service in South Londonderry, Vermont. Starting.

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How Rudolph Small Engine Repair Found Efficiency Beyond QuickBooks with IDEAL

Nestled in the heart of Tomsbrook, Virginia, Rudolph Small Engine Repair has been a trusted resource for outdoor power equipment in its community for over a.

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How TargetWeb Made Online Sales Easy for a Self-Described ‘Non-Techie’

  For Dale Brackman, owner of Brackman’s, his old website was hard to use and limited his ability to showcase inventory. “I’m 67 years old. I’m.

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How Steve Myers Service Leverages TargetWeb for Seamless Inventory Management and 24/7 Online Sales

Steve Myers Service is a reputable dealership in Cridersville, Ohio, specializing in outdoor power equipment (OPE). For over a decade, they’ve built a solid reputation by.

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How American Pride Power Equipment Streamlined Inventory and Customer Communication with Ideal

Background With over 12 years in the dealership industry and three and a half years at American Pride Power, Brian Novotny, Parts Manager, has witnessed firsthand.

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How Arbor Tech Supply Turned Simple Texts into Opportunities with TargetCRM

Michael Wintermyer’s passion for arboriculture began at the young age of 13, leading him to establish Four Seasons Landscape and Tree Service in 1985. By 2008,.

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How 54 Lawn and Garden Optimizes Daily Operations with IDEAL

Nestled in the heart of Paris, Tennessee, 54 Lawn and Garden has been a beloved fixture in the community since its doors first opened in March.

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How Power Equipment Plus Boosted Dealership Efficiency and Unified Operations Across Three Stores [Video]

Power Equipment Plus is a three-location, family-owned dealership on the east end of Long Island. They opened their first location in 1994, expanded to a second.

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How Parts Locator helped this dealership find value in forgotten inventory

Jeff Brown- San Antonio, TX When Sorola Outdoor Power Equipment realized the parts for their systems aged out of the market, they made the choice to.

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Before Using Ideal, the Biggest Nightmare Was All the Paperwork!

Josh Ashley- Greensboro, NC After struggling to balance their time spent on organizing and reviewing paperwork and Clark Farm, Lawn and Garden started to look for.

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How a 10 Location OPE dealership is able to sell off aging inventory and improve ordering

Justin Mynatt, Manager- Tennessee Inventory management can be a slippery slope especially when you own multiple dealerships. Imagine navigating this across 10 dealerships! Dickens Turf and.

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How Power Barn improved Inventory, Accounting, Reporting and Price Book Automation for their 2 locations

Ryusei Matzen, Partner - Jackson, MI Running a successful dealership requires a lot of coordination and organization, especially when managing multiple locations. 7 years ago The.

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How Investing Early in Technology Helped Al’s Lawn Care Grow Over the Generations

    Jennifer Rankin is a long-time user of Ideal. With over 35 years of experience working in a dealership, she’s seen firsthand the successful impact.

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Conquering the Challenges of Inventory Tracking: Mountainland’s Journey with Ideal

Brian Nuttall, Regional Manager- Salt Lake City, Utah Like most dealerships, Mountainland Supply company found themselves struggling with inventory management. From problems with inventory reporting to.

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See how Howard Brothers Drives Success using Ideal for their Six Dealership Locations!

Jeff Howard, Owner - Doraville, GA. Owning multiple dealerships can be very difficult but with 6 dealerships across America, Howard Brothers seem to have it in.

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How Ebling’s Service Plus Uses Text Messaging to Go Above and Beyond for Customers

When your service department has technicians hunting down models and serial numbers, walking back and forth to the parts room, and juggling multiple work orders, it’s.

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How ATS Outdoors Uses TargetCRM to Increase Service Revenue Off-Season

How should dealerships balance real customer relationships in a world where technology touches nearly everything we do? The ease and comfort of accessing anything you want.

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How 3B Outdoor Equipment Leverages Technology to Serve Customers Better

Meet Matt Bridges, Owner of 3B Outdoor Equipment. Founded over 50 years ago in Louisiana, 3B Outdoor Equipment has operated as a successful family-owned business. They.

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How Switching to Cloud Protects ATS Outdoors from Dangerous Ransomware

When your business grows, so do your security risks. ATS Outdoors is an outdoor power equipment dealership based in Weatherford, TX. They opened their second location.

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How a Mahindra Dealer Broke Sales Records During the Pandemic

In 2020, the pandemic hit dealers hard. Supply chain disruptions, labor shortages and even natural disasters meant that many dealers weren’t able to move as much.

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How Stewart’s Power Equipment Uses Ideal Parts Locator to Serve Customers Better

Imagine this: a customer calls you asking for a part. You check your inventory and realize it’s out of stock. That’s a lost opportunity. You can’t.

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How Harbor Saw and Supply Uses Gravity Payments to Provide Customer Service with a Personal Touch

In the early days of any family-run business, everyone does a bit of everything. The team is small, processes are informal, and you have the time.

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How Al-Joe’s Pet & Garden Centers Uses Gravity Payments to Eliminate Payment Errors and Cut Down on Reconciliations

For a business to be successful, it needs to learn how to adapt. The needs of your customers, the offerings of your competitors, and the technologies.

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How Switching to Cloud Hosting Has Helped Haight’s Mobile Maintenance Scale Their Business and Increase Security

Starting a business is challenging. But in some ways, those early days are also simple. Your team is small—you, your spouse, maybe one or two other.

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How Hilly Ridge Sales & Service Leverages Ideal’s Gravity Payments Integration to Manage Transactions Effectively as They Grow

Like many other equipment dealers, Hilly Ridge Sales & Service started as a mom-and-pop shop. Derwin Seibel, a second-generation owner of Hilly Ridge, started the business.

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How WPE Landscape Equipment Uses Data Reporting to Deliver Consistent Customer Service Across Multiple Locations

OPE dealers tend to be deeply rooted in their community. They often pride themselves in knowing their customers by face and name. So, when an owner.

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How moving to Ideal Cloud enabled Triple C Sales to deliver exceptional customer service even in their busiest season

When you take over a business, you are faced with a unique challenge: how do you preserve that special something that has enabled the business to.

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How Leckler’s Inc. Use Data to Grow Their Business Despite Being Tight on Staff

Being short on staff doesn’t mean your business growth needs to be stunted. If your dealership is operating efficiently, you can get by with a lean.

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How Preferred Turf Equipment Deliver Top-Notch Service by Using an Effective Tracking System

There are a lot of factors that contribute to a dealership’s success, but top-notch customer service is the bread and butter. That’s what the folks at.

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How Harrison Outdoors Modernized to Grow Faster with the Next Generation of Ownership

Family ownership in the agricultural equipment industry is common. But when it’s time to pass the baton from one generation to the next, should things change.

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How EZ Ride Drives Repeat Business to Grow

The first purchase from a customer is always the hardest to get, from a sales perspective. So, encouraging repeat business increases the bottom line with less.

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How G5 Feed & Outdoor Makes Itself a Destination Store

In a time when buying online is a matter of a few clicks, what is going to motivate people to drive to your store? G5 Feed.

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How Central Trailer Sales Became One of the Top Dealers in Minnesota

The people in Minnesota are known for their politeness and making the most of the freezing temperatures. So, it makes sense that success in the market.

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How B & M Lawn and Garden Center Exceeds Expectations Using Customer Feedback

Receiving customer feedback, especially when negative, can be a tough thing for any business to navigate. But there are innovative dealers who invite in customer comments,.

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How Tim’s Mowers and More Opened Its Doors Strongly, to Stay Strong

When starting a business, it is a best practice to have a strong opening, setting you up for success along the way. Tim’s Mowers and More,.

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How Southern Cart Services Uses Awesome Customer Service to Compete with Big-Box Stores

Anyone who has visited Georgia knows about southern hospitality. But nowadays, even in the peach state, great customer service is almost impossible to find. Southern Cart.

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How QUESCO Effectively Manages Its Light Construction Equipment and Outdoor Power Equipment Inventory

Ask any dealer where he or she spends the most money, and the answer will inevitably be “inventory.” However, based on a recent study, more than.

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How Noble Power Equipment Ties All of Its Departments Together to Drive Value

Anyone that has played sports knows the TEAM acronym: Together Everyone Achieves More. But sadly, many dealers that offer equipment, parts and service don’t act as.

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How Agri Products Combines Strong Inventory Management and Outstanding Customer Service to Create a “Solution Store”

How do you offer a full solution to your customers instead of just shelves of products like the big-box competition? For Scott Mason, President of Agri.

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How B&B Sports & RV Saved Thousands of Dollars Each Month on Professional Fees

Have you ever thought that you could save on professional fees… if you only had the time? Sometimes a dealer is so busy with their day-to-day.

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Interview with Ashland Ace Hardware on Building a Distinguished Power Equipment Business

Virginia’s Ashland Power Equipment works side-by-side with Ashland Ace Hardware to bring a wide selection of products and great service to their customers. The store started.

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Best of Both Worlds: How Crescent Springs Hardware Combines Old and New Approaches to Win Over Customers

These days, great customer service seems like a thing of the past – but Crescent Springs Hardware in Kentucky has it, and that is unique. Add.

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Interview with Middleton Ace Hardware on Gaining Control of Profits and Inventory in Its Power Equipment Division

Here is your opportunity to learn how Maggie Less, the Power Equipment Division Manager at Pinnacle Award-winning Middleton Ace Hardware, figured out where the money was.

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Interview with Bragg’s Ace Hardware on How to Beat Online Merchants at Their Own Game

The growing popularity of eCommerce is a challenge every brick-and-mortar retail business must tackle in some way today. Despite the shifting competitive landscape, however, not every.

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Interview with Family Center Farm & Home on the Secret to Multi-Location Inventory Management

The more stores you have, the more difficult it becomes to manage your inventory. Each location has its own stocking requirements, which makes it easy to.

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Interview with Rylee’s Ace Hardware on Boosting Power Equipment Shop Sales by 40%

Adding a new business branch and making sure it succeeds is never easy, yet Rylee’s Ace Hardware store chain – currently owned by Todd and Lori.

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Interview with Midwest Equipment on How to Succeed at Multi-Location Management

If growth is the priority for your dealership, then opening another location should seem like a no-brainer. However, a second location can easily destabilize your entire.

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Interview with Wilson Dismukes on Inventory Management Across Multiple Locations

Plenty of dealerships struggle with inventory management. Items get lost, stolen, overordered and underordered, resulting in reduced profits and unhappy customers. Some dealers are perfectly content.

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Interview with Sylvania Mower Center on Beating Big Competitors through Customer Loyalty

Dealing with competitors is never easy – especially if you own a mid-sized outdoor power equipment dealership and your competitors are big-box store chains that are.

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Interview with Andy’s Repairs on How to Open a Successful Second Location

If your business is growing, it makes sense to open a second location. However, without careful oversight that location can easily flop, and worse yet, drag.

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Interview with La Conner Maritime on Finding Perfect Employees

No matter what business you’re in, making sure you hire the right people is no easy feat. What makes a good employee? On the most basic.

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Interview with M & M Lawn Mowers on the Challenge of Running a Small Business

There are many advantages to small businesses. Unlike large enterprises, they are personable, quick and flexible, which allows them to establish closer relationships with customers. At.

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Interview with Stillwater Turf and Power on Beating Large Businesses at Their Own Game

After more than 20 years of working in the outdoor power equipment and powersports industries, Art Crain has decided it was time to do things his.

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Interview with Vic Sohar on the Secret to 35-40% Annual Business Growth

When it comes to running an OPE dealership, Vic Sohar has become an expert. Although he has never planned on making it a career, his knack.

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OPE Dealer Shares His Personal Experience on How Ideal has Changed His Day-to-Day Life

When conducting dealer interviews, rarely do you find someone who is willing to forgo the interview and simply put their experience into words. That’s what Erik.

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Family Center Farm and Home Talks About Being “The Everything Store” and Growing with Technology

With over 50 years of experience, Family Center Farm and Home has become a household name in the greater Kansas City area. The business began as.

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P & P Small Engines Finds an Easy Way to Turn Service into a Profit Center

With your busy season kicking into high gear and your service department operating at full capacity, it’s time to make sure you’re doing everything you can.

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Interview with Ross Harrison of Greencraft Mower on Buying an OPE Dealership

Ross Harrison gained 13 years of experience working in an OPE dealership before he took over his uncle’s business in 2014. Once he became owner of.

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Interview with Gunnells Marine on Business Longevity and Growing with Technology

Gwen Gunnells and her husband, Barney, have made the perfect team when it comes to running a marine dealership. Barney began working as a marine tech.

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Interview with MAE Power Equipment on Thriving Off Repeat Business

Ben Cavazos and his son Oscar Cavazos are a true testament in showing how great customer service and efficient employees can make a small business flourish. .

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Wright-Way Trailers Benefits from Industry-specific Software Features

Bob Wright knows what it takes to run a successful trailer business. When his father started the business back in 1973, the focus was primarily in.

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Interview with Golf Cars of Arizona on Dealership Expansion

When Dareck Makowski, owner of Golf Cars of Arizona, bought the business, he knew he had some work to do. The previous owners left the dealership.

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Interview with Blackburn Marine Distributing on Serving the Needs of a 300+ Dealer Network

Bill Blackburn was first introduced to the marine industry in 1986 when he was a teenager who helped do odd jobs for his dad's small propeller.

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Pacific Boatland Turns to Ideal for Full Dealer Management

When Dave and his wife Debi acquired the business in 2007 they knew they needed to upgrade to a system that would give them the capabilities.

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Top Arctic Cat Dealer Continues to Grow – Interview with Country Cat

Country Cat is a family run dealership in Sauk Centre, MN, that sells snowmobiles, ATV's and lawn mowers. The business began in 1991, when Dave Wanderscheid.

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S & S Sports about Evolving into One of the Largest Powersports Dealerships in Montana

When Jake Starkel's parents, Gina and Wes Johnson, started S & S Sports it was just a simple service shop. And in just 15 years, the.

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OPE Dealer Revamps Inventory Counting Process with the Mobile Inventory App

Inventory control can literally make or break the profitability of an OPE dealership. For General Manager John Engelsman of Thornhill Lawn Equipment, inventory control was an.

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Interview with Nichols Equipment on How to Leverage an Inventory Management Solution

Nichols Equipment knows what it takes to run a successful OPE business. Through over 50 years of industry experience, Gary Nichols has carried on the standards.

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Interview with The Power Shop on Bringing a Sense of Professionalism to a Dealership

The Power Shop, located in Centralia, WA, has had a 60-year reputation of providing great service on Outdoor Power Equipment. When Cedric and Diane Pruitt bought.

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Discover How Noble Saw Learned to Control Inventory and Cut Costs by Nearly $100,000

Noble Saws' customer base is typical to other dealers, which consists of about 40% commercial and 60% homeowner traffic. They sell and repair a lot of.

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Interview with Schultz Power Equipment on Improving Service Department Operations

When Gary and Diane Shoemaker purchased Schultz Power Equipment from its former owner in June of 2004, they knew some work had to be done. Started.

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Interview with Capital Equipment on Successfully Running a Multi-Location Ag Dealership

There’s never a dull moment when you’re managing an Ag dealership with three locations. Just ask Kevin Holt, owner of Capital Equipment. Kevin grew up in.

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Mike’s Lawnmower Cuts Inventory Counting Time in Half with Ideal’s Mobile App

After 20+ years working in the industry, Frank Buchanan, the long-time parts manager at Mike's Lawnmower in Ocala, FL, finally isn't dreading his end of year.

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B & B Lawn Equipment and Cycle on Adapting to New Technology in Your Dealership

Tim Boone and his brother Marty started B & B Lawn Equipment and Cycle from the ground up in 1993 and it has now grown into.

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Arbor Tech on How to Quickly Build a Business from the Ground Up

As a 30-year veteran in arboriculture, Michael Wintermyer began Arbor Tech Supply in 2008 with the goal of providing professional arborist equipment to both the general.

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Thornhill Lawn Equipment Immediately Benefits from Industry-Specific Software Features

Perhaps the biggest advantage to having the Ideal business management software in your business is the immediate benefits you gain from running your dealership with a.

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Longview Lawn & Garden Experiences Unlimited Growth with Dedication to Service

In 1982, KT Mize started Longview Lawn & Garden Equipment as a small, 1280 square foot building. As word of mouth spread about their superior service,.

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Gardenland Power Equipment on Benefits of Real-Time Data and Forecasting Capabilities

Here's your opportunity to learn how Richard Ogawa and Gardenland Power Equipment, a successful outdoor power equipment dealership in Campbell, CA, made the switch from a previous.

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Interview with Arco Lawn on Time-saving Features of Ideal Software

Kathy and Steve Mueller have used over 35 years experience to make Arco Lawn Equipment Inc. in Ballwin, MO, one of the most successful and well-respected.

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